Here are answers to our customers’ most frequently asked questions. If you don’t see an answer to your question or would like to ask another question, please don’t hesitate to call us. Also, call us if you’d like to schedule a service call.


Why is the power out in half of my house, but not the other half?

You can lose a “leg” of 220 power coming into your home, but not the other. When you lose that wire, only half of your breakers go off.


Why can’t I reset my breakers?

When the breaker tripped, it went to the half off position. You need to turn it all the way off, and then all the way on again.


The power has gone out of my bathroom and will not come back on. What is the problem?

Your Ground Fault Circuit Interrupter (GFCI) probably tripped. Today’s homes contain GFCI outlets in bathrooms, kitchens, and laundry rooms—places water might come in contact with electricity. All you have to do is hit the reset button and you should be up and running again.